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Frequently Asked Questions for adventsteller ideen Bertine - Spiele, Spielwaren, Home & Living für Dein Zuhause

What should I check if I want to withdraw a cancellation request?

Clarify whether your withdrawal concerns the whole order or one portion. Check whether your earlier special instructions still apply if relevant.

How can I confirm that I have selected the correct product option?

Compare the selected version with the requirements you identified. If the meaning of an option is unclear, ask before submitting the order.

How can I confirm an agreement discussed by phone or in person?

Ask which existing written terms still apply to the arrangement. State the selected option explicitly if several were discussed.